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All business practices consist of “People”, “Process” and “Technology”. First, get the People part right! It is the most important...

Analytic techniques help answer key business questions: Descriptive analysis answers “what happened in the past?” Diagnostic analysis...

All business leaders should have analytical skills to “de-average” summary information to reveal sub-population insights. Averages are...

When hiring, desired skills are important but desired behaviors should be the deciding factor. Skills are much easier to attain then...

Customers  and Employees  are the two most important assets that don't appear on a company's balance sheet. Focus on them passionately...